MPS Therapy Course Policies

The following are a list of course policies for the MPS Therapy courses that we teach throughout the United States and Canada. If you require any additional information, please contact us.

1.Refund, Transfer, and Cancellation Policy:

1.1 In-Person Courses:

• A full refund will be provided if cancellation is made within 16 or more business days prior to the training session/workshop start date.
• A 50% refund will be given for cancellations made within 11-15 business days prior to the training session/workshop start date.
• Acumed/CPSR incurs significant administrative costs related to your registration before a training session/workshop. As a result, a $50 administrative fee will be applied to all processed refunds.
• No refund will be granted for cancellations made within 1-10 business days of the training session/workshop start date.
• No refunds will be given for No Shows.
• A full refund will be provided in the event a training session/workshop has been cancelled by the Acumed/CPSR. The administrative fee will be waived.
• Transfer to another session/workshop provided that you notify us via email at info@dolphinmps.com at least 11 business days prior to the training session start date for which you have registered. A $50 administration fee will apply and is payable at the time of the transfer request. A registration may only be transferred once.
• We will not consider requests to transfer less than 10 business days prior to a session/workshop start date. If you fail to attend your scheduled session/workshop without required notification, as outlined above, your training fee will be forfeited.

1.2 Online Courses (Home Study):

• All online courses fees are non-refundable and non-transferable.

1.3 Live Interactive Webinars:

• All Webinars are non-refundable but can be transferred to a future course once only.

2. Dolphin Purchases:

All Dolphin units and accessories purchased from a US class must be paid for in USD

3. Seminar Audit:

• Previous participants may avail of our 50% OFF Seminar Audit where students can take the same type of course within 2 years.
• Seminar Audit can also be applied for one (1) day only, as per customer’s request.
• CEU is NOT provided.

ADA (Americans with Disabilities Act) Policy

If you have a special need request, please contact us at 1-800-567-7246 prior to the course and we will do our best to accommodate you.

Teaching Environments

Over the years, we have had people with many types of disabilities attend our course including, but not limited to, dyslexia, audio and visual impairment, chronic pain, and physical disability. Effective immediately, all workshops must be held in a facility that meets current ADA accessibility standards. It is the responsibility of the workshop coordinator to ensure that no courses are offered in facilities that are not accessible to all therapists.

Teaching Materials

We have had many students with dyslexia, audio and visual impairments and so we are constantly revising the ways in which we provides materials to individual students with such conditions. Often it is required that teaching staff provide such students with larger print handouts, printouts before lectures and added notes. Depending on the circumstances involved, we will try to make the necessary arrangements to accommodate the learner’s situation.

We are committed to providing teaching materials in a medium which facilitates the learning of students with physical disabilities and mental health problems. See suggestions for teachers and students below.